Your Questions, Answered

  • I specialize in providing high-quality virtual mental health care tailored to your unique life circumstances. My online services include Individual Mental Health CounselingCouples CounselingFamily Counseling, and Group Therapy. Every session is conducted through a secure, private, and confidential video platform.

  • Getting started is simple and entirely digital. First, click the "Contact" or "Book an Appointment" button on this website to fill out a brief intake form. Next, we will schedule a brief, free initial consultation call to ensure we are a good fit. Once confirmed, you will receive a secure portal link to complete your paperwork online and book your first official video session.

  • My practice blends professional, evidence-based clinical expertise with the ultimate convenience of modern virtual care. Because I operate completely online, you can attend therapy from the absolute comfort and privacy of your own home—no traffic, no waiting rooms, and no scheduling stress. My approach is grounded, collaborative, and entirely centered on helping you cultivate lasting stability.

  • You can easily reach me through my secure website contact form, or by emailing me directly at shelleym@nogoingitalonecounseling.com. If you prefer to leave a voicemail, you can call me at  914-4157317. I aim to respond to all new client inquiries within 24 to 48 business hours.

  • I accept several major insurance plans, which are processed securely through our dedicated billing company. Because coverage varies, I will verify your specific insurance benefits before our first session to confirm if I accept your plan and to determine any copays you might have. For clients who choose not to use insurance, My standard out-of-pocket rate is $150

  • Working with me feels safe, supportive, and entirely conversational. From the moment you log onto our video screen, you will experience a warm, non-judgmental space where you can speak openly. I do not use a rigid, one-size-fits-all approach. Instead, I work at your pace, focusing on your specific goals while giving you real, practical tools to navigate your emotional well-being.